Late/No-Show Policy

Please remember that when you sign up for a study, you are making a commitment to show up for that appointment. Check your schedule and ensure you can commit to the time before signing up for a study.

Late Policy

To participate in a study, subjects must arrive at their scheduled appointment on time.

• If a participant arrives more than 5 minutes after an appointment is scheduled to begin, the researcher is under no obligation to run the study or to award credit.
• It is at the researcher’s discretion whether they choose to reschedule the appointment with the subject.

In the event that a researcher is more than 10 minutes late or fails to appear for a scheduled appointment, the participant is entitled to credit (for the value assigned to the Study).

• If the researcher is late, the participant will receive credit from the experimenter.
• If the researcher does not show up, the participant should contact the researcher directly (using the contact information provided in Sona) to make arrangements to receive their credit.

No-Show Policy

If you become unable to attend your scheduled Sona appointment, you must provide 24 hours' notice to the researcher. If you have to cancel, the researcher may be able to reschedule you for another time, if the schedule allows.

• If the participant fails to appear for a scheduled appointment and contacts the researcher, providing at least 24 hours' notice, they will be marked as an “excused no-show”.
• If the participant fails to appear with less than 24 hours' notice, they will be marked as an “unexcused no-show”.
• If a participant accumulates two (2) unexcused no-shows within the same academic quarter, the following will occur:
  • They will be removed from all current and future study sign-ups for the remainder of that quarter.
  • No additional studies will appear as available in their Sona account for the rest of that quarter.
  • They will not be able to sign up for or participate in any more studies until the following academic quarter.