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Late/No-Show Policy

Please remember that when you sign up for a study, you are making a commitment to attend the scheduled appointment. Check your schedule and ensure you can commit to the time before signing up for a study.

Late Policy

To participate in a study, participants must arrive at their scheduled appointment on time.

  • If a participant arrives more than 5 minutes after an appointment is scheduled to begin, the Researcher is under no obligation to run the study or to award credit.
  • It is at the Researcher’s discretion whether they choose to reschedule the appointment with the participant.

In the event that a Researcher is more than 10 minutes late or fails to appear for a scheduled appointment, the participant is entitled to credit (for the value assigned to the Study).

  • If the Researcher is late, the participant will receive credit from the Researcher.
  • If the Researcher does not show up, the participant should contact the Researcher directly (using the contact information provided in the Sona System) to arrange for credit.

No-Show Policy

If you are unable to attend your scheduled Sona appointment, please provide 24 hours' notice to the Researcher. If you have to cancel, the Researcher may be able to reschedule you for another time, if the schedule allows. This is not a guarantee, though.

  • If the participant fails to appear for a scheduled appointment and contacts the Researcher, providing at least 24 hours' notice, they will be marked as an “excused no-show”.
  • If the participant fails to appear with less than 24 hours' notice, they will be marked as an “unexcused no-show”.
  • If a participant accumulates two (2) unexcused no-shows within the same academic quarter will experience the following:
    • They will be removed from all current and future study sign-ups for the remainder of that quarter.
    • No additional studies will appear as available in their Sona System account for the rest of that quarter.
    • They will not be able to sign up for or participate in any more studies until the following academic quarter.

       

If a participant still needs to earn research credit after reaching this limit, they should contact their course instructor directly to discuss potential alternative assignments.