Questions! Who do you ask?

Your Instructor

Check the course syllabus. If a participant has questions, they should contact the course instructor. Instructors will be able to answer basic questions about the maximum number of credits a participant can earn or alternative options for extra credit if a participant is not comfortable with research participation through the Sona System. However, instructors tend to have no contact with the Sona System until the very end of the quarter when they collect the final credit report for grading purposes.

The Researcher

Any questions about the procedures, requirements, or status of a particular study should be addressed to the Researcher in charge of that study. This includes questions related to timeslot sign-ups or cancellations, as well as credit assignment decisions made by the Researcher. Participants who miss an appointment or have difficulty with an online survey should contact the Researcher listed in the study information immediately.

Sona Support

Any questions regarding the general use of the Sona System should be directed to the system administrators at ucsd-sona-psyc-g@ucsd.edu via email. Typical questions for administrators involve difficulty accessing an account, verifying a class or study that should be available or visible within the Sona System.